A small firm of experienced professionals specializing in user experience research and design.

Industry Leaders

We are researchers, architects, designers and subject specialists who have a deep passion for translating user needs and underlying values into our client’s products and services. We take a step outside of the traditional approaches to user experience design. We look for ways to deepen empathy for the customer as well as integrate findings into the overall product development lifecycle, ensuring that early work does not get lost in translation.

Broad Experience

We have worked with a number of Fortune 500 companies in industries ranging from healthcare, online media, consumer electronics, education, government and non-profit organizations.

Over-Achievers

We take a multidisciplinary approach to our projects, ensuring that the business drivers, technological considerations and user needs are balanced to create a project that resonates with customers and meets a company’s overarching goals.

Empirical was founded in 2003 and is headquartered in Portland, Oregon. We would love to talk with you about your company’s needs and how we might help. Please contact us with any questions or to gain additional information.

Featured Case Study

The “MyTop” product concept is a multi-use device that centers around activities in the consumer’s kitchen.

Meaningful Experiences

Find out what we mean by Meaningful Experiences and how it is essential to the success of your product or service - and your brand.

5 Ways to Stay Innovative

Too often early user research and experience definition gets lost when products travel from one phase of the development lifecycle to another.

UX as QA

User Experience can be the ultimate Quality Assurance for your product. It allows for design changes early in the development process - saving costs.
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